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Frequently asked questions

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In which box is a second home taxed for the income tax?

For the income tax, a second home/holiday home is taxed in box 3 at the WOZ value (Real Estate Appraisal Act). This is on the condition that the holiday home is not used as the main residence.

What are the options of investing in a holiday home?

It is possible to invest in a holiday home at TopParken. Our holiday parks have a high occupancy rate, enabling you to get an interesting return from your investment. You can opt for making the investment based on prognosis, so that you are in control of your holiday home, or for making an investment based on assurance, which unburdens you completely and takes everything off your hands.

How to finance a holiday home?

TopParken works closely together with a number of banks and financial institutions. They can arrange an attractive mortgage or financing arrangement for you for the purchase of a holiday home on a magnificent plot. Not only can they provide financial advice, banks and financial institutions can also be of your service for taking out the required insurances at attractive rates. Read more here on the financing of a holiday home.

When are Open House Days organised?

TopParken regularly organises Open House Days, which are an excellent opportunity to get to know the holiday park, its surrounding area and the holiday homes. During these Open House Days we put a park in the spotlight and you can often benefit from special offers. Click here for the Open House Days schedule.

Where can I find the current offer of holiday homes?

At TopParken you can buy a holiday home for private use or you can buy a holiday home and (partially) rent it out.

Click here for the current offer of holiday homes for private use.

Click here for the current offer of holiday homes for (partial) rental.

When is a holiday home movable property and when is it immovable property?

On invest.topparken.com/tax-aspects you can find all the information you need on a holiday home as movable/immovable property, transfer tax, VAT and income tax.

Will there be any towels and kitchen towels when I arrive at my holiday home?

Towels and kitchen towels are not included in the price. These will not normally be left waiting for you when you arrive at your holiday accommodation. They can be rented optionally for a supplement of € 4 per set by contacting us at www.mijntopparken.nl or calling +31 (0)88 500 2424.

The number of guests on my confirmation is incorrect. How can I change this?

If the number of guests on your confirmation is incorrect, please let us know by contacting verhuur@topparken.nl or calling +31 (0)88 500 2424. We will change this for you, and send a new confirmation.

I want to be sure I am allocated non-smoking accommodation.

All TopParken holiday homes are non-smoking, so everybody is allocated non-smoking accommodation.

Is it possible to book breakfast?

At the following holiday parks it is possible to book breakfast in the restaurant.

  • Park Westerkogge in Berkhout (on request, during the opening hours of the restaurant)
  • Recreatiepark het Esmeer in Aalst (on request, in the holiday period during the opening hours of the restaurant)
  • Recreatiepark Noordwijkse Duinen in Noordwijk (on request, during the opening hours of the restaurant)
  • Parc du Soleil in Noordwijk (only in the high season)

The following parks also offer a bakery service throughout the year or in the high season.

  • Résidence Valkenburg in Valkenburg
    In the high season there is a baker on the holiday park. For more informatien, please inquire at the reception.
  • Recreatiepark het Esmeer in Aalst
    In the high season there is a baker on the holiday park. For more informatien, please inquire at the reception.
  • Recreatiepark Noordwijkse Duinen in Noordwijk
    You can order bread rolls at the reception all year round. For more information, please inquire at the reception.
  • Parc du Soleil in Noordwijk
    You can order bread rolls at the reception all year round. For more information, please inquire at the reception.
  • Recreatiepark de Woudhoeve in Egmond aan den Hoef
    You can order bread rolls at the reception all year round. You can pick them up the next day at the reception from 09:00. For more information, please inquire at the reception.
Can I reserve the same holiday accommodation that I saw in the photo?

Each type of accommodation exists in different versions. If you have a preference for a particular design, you can reserve it for a supplement of € 15. Otherwise, you will be allocated one of the various versions.

Where can I find the terms of the cancellation insurance?

The cancellation insurance is taken out with Europeesche Verzekeringen. Please find the terms of the cancellation insurance here.

Can I bring my pet?

You must let us know in advance if you are bringing your pet with you. Pets are not allowed in all holiday homes. Up to 2 pets are permitted per holiday home.

I want to cancel, what to do?

If you took out a cancellation insurance of Europeesche Verzekeringen when you made your reservation, you can find the terms here. If you have your own multi-trip insurance, please consult it for the terms.


If you do not have cancellation insurance or if your reasons for cancellation are not supported by the insurance company, the following cancellation costs apply.

  • In the event of cancellation from 93 days before arrival, you pay 15% of the total rental amount.
  • In the event of cancellation from 62 to 93 days before arrival, you pay 50% of the total rental amount.
  • In the event of cancellation from 31 to 62 days before arrival, you pay 75% of the total rental amount.
  • In the event of cancellation from 1 to 31 days before arrival, you pay 90% of the total rental amount.
  • In the event of cancellation on the day of arrival, you pay 100% of the total rental amount.
Are there holiday parks without fireworks on New Year’s Eve?

The following holiday parks do not have fireworks on New year’s Eve.


Wooded holiday parks

  • Résidence de Leuvert in Cromvoirt
  • Landgoed de Scheleberg in Lunteren
  • Recreatiepark de Wielerbaan in Wageningen
  • Résidence Valkenburg in Valkenburg

Water-rich holiday parks

  • Résidence Lichtenvoorde in Lichtenvoorde
  • Park Westerkogge in Berkhout
  • Recreatiepark het Esmeer in Aalst

Holiday parks by the sea

  • Recreatiepark Noordwijkse Duinen in Noordwijk
  • Parc du Soleil in Noordwijk
  • Recreatiepark de Woudhoeve in Egmond a/d Hoef
Is it possible to have a guest over (for a number of nights)?

Yes, you may have a guest over. This guest/these guests have to be registered at the reception of the holiday park.

  • The number of extra guests allowed depends on the number of beds in your holiday home/apartment. You pay € 10.00 per person per night + park charges.
  • An extra guest/extra guests at a camp pitch is possible from the 5th person. You pay € 6.00 per person per night.
What time do I check out?

At all TopParken holiday parks (with the exception of Bospark Ede) you have to check out at the following times.

Monday to Friday before 10:00 a.m.

Saturday and Sunday before 11:00 a.m.

What to do if we arrive at the holiday park after closing time?

If, due to circumstances, you will arrive at the holiday park after closing time, you have to inform the reception before 17:00 p.m.

Is it possible to check in earlier or later?

Normal checking in time is 15:00 to 17:00. If you wish to arrive earlier or later, please contact reception on the day of arrival.

If you arrive later than 17:00, please contact reception, who will inform you about the further check-in procedure. This is only possible if the booking has been paid in full.

Can I park my car at the holiday home/camp pitch?

On all TopParken holiday parks you can check in between 15:00 p.m. and 17:00 p.m. on Monday through Sunday.

Can I rent a chalet for a longer period?

To rent a chalet on a holiday park for a longer period, please contact TopVakanties via telephone number +31 (0)88-500 2424. Or send an e-mail to verhuur@topparken.nl.

Is it possible to check out later?

Normal checking out time is 09:00 to 10:00. If you wish to leave earlier or later, please ask at reception during your stay.

How can I confirm that TopParken has received my payment correctly?

Once payment has been processed in our system, you will receive a payment confirmation within 3 working days. If you pay via www.mijntopparken.nl you can immediately see that your payment has been processed.

Can I clean the holiday home myself, and not pay for the final cleaning?

No, paid final cleaning of all holiday homes is mandatory.

Which costs do I still need to pay upon arrival?

The full travel sum needs to be paid before arrival. More information on terms of payment can be found on your reservation confirmation.

*With some tour operators you do not have to pay the full travel sum. In which case you pay the additional costs upon arrival at the reception.


Do I receive a confirmation of payment after I have paid?

Yes, you receive a confirmation of payment. You can also find your payment at My TopParkenon the website.

Can I pay the full travel sum upon arrival?

No, the travel sum has to be paid in full before arrival. Unless you made your reservation shortly before your arrival.

Which means of payment can I use on a holiday park?

On all TopParken holiday parks you can pay using the following means of payment.

  • Cash
  • Credit card: Visa, MasterCard
  • Pin
  • Union pay
What are preferred costs?

Preferred costs are costs charged for special wishes and/or requirements you make known when you make your reservation. Special wishes and/or requirements include, for example:

  • A holiday home that allows pets or one which doesn’t
  • A camp pitch close to the swimming pool
  • A holiday home with a dishwasher, oven and/or air-conditioning
  • A specific accommodation number
  • Accommodations or camp pitches next to each other
Are towels and kitchen towels included in the price?

Towels and kitchen towels are not included in the price. These will not normally be left waiting for you when you arrive at your holiday accommodation. They can be rented optionally for a supplement of € 4 per set by contacting us at www.mijntopparken.nl or calling +31 (0)88 500 2424.

Can you bring your own bed linen?

No, you may not bring your own bed linen.

Is bed linen included in the costs?

You must rent our bed linen. The costs of the bed linen are added in the bill. You pay for bed linen for all guests aged 3 years or more. All beds are made up before you arrive.

Does the holiday park have a laundrette?

The following holiday parks have a laundrette:

Holiday park Washing machine Tumble dryer
Landgoed de Scheleberg in Lunteren € 4.00 € 2.00
Bospark Ede in Ede € 4.00 € 2.00
Recreatiepark 't Gelloo in Ede € 4.50 € 2.00
Résidence de Leuvert in Cromvoirt € 4.00 € 2.00
Résidence Valkenburg in Valkenburg € 4,00 € 2,00
Recreatiepark de Wielerbaan in Wageningen € 4,00 € 2,00
Park Westerkogge in Berkhout € 4.00 € 2.00
Recreatiepark het Esmeer in Aalst € 4.00 € 2.00
Résidence Lichtenvoorde in Lichtenvoorde € 4,00 € 2,00
Parc de IJsselhoeve in Nieuwerkerk a/d IJssel € 4.00 € 2.00
Recreatiepark Noordwijkse Duinen in Noordwijk € 4.00 € 2.00
Parc du Soleil in Noordwijk € 4.00 € 2.00
Recreatiepark de Woudhoeve in Egmond a/d Hoef € 5.00 € 2.50

Is it possible to rent bicycles at the holiday park?

During your stay, it is possible to rent a bicycle at the following holiday parks.

Wooded holiday parks

  • Landgoed de Scheleberg in Lunteren
  • Bospark Ede in Ede
  • Recreatiepark ’t Gelloo in Ede

Water-rich holiday parks

  • Park Westerkogge in Berkhout
  • Recreatiepark het Esmeer in Aalst
  • Résidence Lichtenvoorde in Lichtenvoorde

Holiday parks by the sea

  • Recreatiepark Noordwijkse Duinen in Noordwijk
  • Parc du Soleil in Noordwijk
  • Recreatiepark de Woudhoeve in Egmond aan den Hoef
Does the holiday park have a catering establishment?

The following holiday parks have a catering establishment.

Holiday park Type of catering establishment
Landgoed de Scheleberg in Lunteren Restaurant/grand café & cafeteria
Bospark Ede in Ede Grand café & cafeteria
Recreatiepark 't Gelloo in Ede Restaurant/grand café & cafeteria
Résidence de Leuvert in Cromvoirt Restaurant/grand café & cafeteria
Résidence Valkenburg in Valkenburg Restaurant/grand café
Recreatiepark de Wielerbaan in Wageningen Restaurant/grand café & cafetaria
Park Westerkogge in Berkhout Restaurant/grand café & cafeteria
Parc de IJsselhoeve in Nieuwerkerk a/d IJssel Pancake restaurant & cafeteria
Recreatiepark het Esmeer in Aalst Grand café & cafeteria
Résidence Lichtenvoorde in Lichtenvoorde Restaurant/grand café
Recreatiepark Noordwijkse Duinen in Noordwijk Restaurant/grand café
Parc du Soleil in Noordwijk Restaurant/grand café
Recreatiepark de Woudhoeve in Egmond a/d Hoef Restaurant/grand café & cafeteria

Is there an entertainment programme for children?

Yes, there is a professional entertainment team during the school holidays at the following parks.


Wooded holiday parks

  • Landgoed de Scheleberg in Lunteren
  • Bospark Ede in Ede
  • Recreatiepark ’t Gelloo in Ede
  • Résidence de Leuvert in Cromvoirt
  • Résidence Valkenburg in Valkenburg
  • Recreatiepark de Wielerbaan in Wageningen

Water-rich holiday parks

  • Recreatiepark het Esmeer in Aalst
  • Park Westerkogge in Berkhout
  • Résidence Lichtenvoorde in Lichtenvoorde

Holiday parks by the sea

  • Recreatiepark Noordwijkse Duinen in Noordwijk
  • Parc du Soleil in Noordwijk
  • Recreatiepark de Woudhoeve in Egmond aan den Hoef
Can you obtain cycle and walking routes at the holiday parks?

Yes, you can obtain cycle and/or walking routes at all TopParken holiday parks.

Do I have to buy tokens for the showers on the campsite?

You need tokens for the showers on the following holiday parks. They can be bought at the reception.

Holiday park Shower Hot water
Bospark Ede in Ede € 0.50 € 0.20
Résidence de Leuvert in Cromvoirt € 0.75 free
Résidence Valkenburg in Valkenburg € 0,50 € 0,20
Park Westerkogge in Berkhout € 0.50 free
Résidence Lichtenvoorde in Lichtenvoorde € 0.50 € 0.20
Does the holiday park have an indoor swimming pool?

The following holiday parks have a heated indoor pool.

Wooded holiday parks

  • Recreatiepark ’t Gelloo in Ede
  • Recreatiepark de Wielerbaan in Wageningen

Water-rich holiday parks

  • Résidence Lichtenvoorde in Lichtenvoorde

Holiday parks by the sea

  • Parc du Soleil in Noordwijk
Do the holiday parks have an AED?

Yes, all holiday parks have an AED. Please inquire at the reception where it is located.

Which holiday parks have wireless internet?

All TopParken holiday parks offer the use of wireless internet. There are various internet packages: Bronze, Silver, Gold and Family. These packages signify the number of MBs (internet speed). In each holiday home at TopParken, you will receive the standard package 1 device bronze. At the reception desk at the park you can upgrade the package, at a charge.

Is there CAI at the holiday parks?

Yes, all the holiday parks have CAI.

Does the holiday park have an outdoor swimming pool?

The following holiday parks have a heated outdoor pool with baby pool.

Wooded holiday parks

  • Landgoed de Scheleberg in Lunteren
  • Bospark Ede in Ede
  • Recreatiepark ’t Gelloo in Ede
  • Résidence de Leuvert in Cromvoirt
  • Résidence Valkenburg in Valkenburg

Water-rich holiday parks

  • Park Westerkogge in Berkhout
  • Parc de IJsselhoeve in Nieuwerkerk aan den IJssel

Holiday parks by the sea

  • Recreatiepark Noordwijkse Duinen in Noordwijk
  • Recreatiepark de Woudhoeve in Egmond aan den Hoef
What are the opening hours of the reception?

The TopParken receptions are open at the following times.

Monday to Friday: 09:00 a.m. - 17:00 p.m.
Saturday and Sunday: 10:00 a.m. - 17:00 p.m.

During the holiday period, the receptions are open at the following times.

Monday to Saturday: 09:00 a.m. - 17:00 p.m.
Sunday: 10:00 a.m. - 17:00 p.m.

Do the holiday parks have a shop?

Our holiday parks have no shop on site. The following holiday parks do offer a bakery service throughout the year or in the high season.

  • Résidence Valkenburg in Valkenburg
    In the high season there is a baker on the holiday park. For more informatien, please inquire at the reception.
  • Recreatiepark het Esmeer in Aalst
    In the high season there is a baker on the holiday park. For more informatien, please inquire at the reception.
  • Recreatiepark Noordwijkse Duinen in Noordwijk
    You can order bread rolls at the reception all year round. For more information, please inquire at the reception.
  • Parc du Soleil in Noordwijk
    You can order bread rolls at the reception all year round. For more information, please inquire at the reception.
  • Recreatiepark de Woudhoeve in Egmond aan den Hoef
    You can order bread rolls at the reception all year round. You can pick them up the next day at the reception from 09:00. For more information, please inquire at the reception.
Can I clean the holiday home myself, and not pay for the final cleaning?
What exactly does a net return mean?

In the market you often find advertisements offering high returns from which various costs are deducted afterwards. A net return at TopParken is a real net return. Costs are not deducted afterwards. The costs of the investment are communicated to you in a transparent way.

Can I bring my own bed linen?

You must rent our bed linen. You pay for bed linen for all guests aged 3 years or more. All beds are made up before you arrive.